1. General Galcomate (“Galcomate”) offers a cloud storage service (“Service”) that allows you to back up, store, synchronize, and share files over the internet.

These terms of use (the “Agreement”), and our Privacy Policy , form a legally binding agreement between Galcomate and you, the user. References to “we,” “our,” and “us” refer to Galcomate, while “you,” “your,” and “user” refer to the user or customer.

By using the Service, you agree to and are bound by the terms of this agreement.

2. User Account To use the Service, you need to set up a Galcomate account. You may set up an individual free account (“Free account”), an individual paid account (“Individual account”), a Family account, or a Business account (“Business account”).
3. Free Account Free accounts are available for individuals only, and not for businesses, organizations, etc. The Free account is provided free of charge, with specified limitations in storage capacity and features. Galcomate reserves the right to apply other limitations and to display paid ads on Free accounts. A Free account may be terminated by Galcomate if it has been inactive for a period of one year or longer. A Free Account holder may at any time upgrade to an Individual account.
4. Individual account and Family account Individual accounts and Family accounts are available for individuals only, and not for businesses, organizations, etc. The Individual accounts and Family accounts cannot be used to store data for commercial purposes. Individual accounts and Family accounts have storage capacity and features according to the selected subscription plan.

Individual accounts have single user subscriptions. Family accounts have shareable subscriptions for up to five users.

Individual accounts and Family accounts have an initial term of one or twelve months and will be automatically renewed for an additional identical subscription period (one or twelve months) unless the user cancels or terminates the paid subscription the day before the current subscription period ends, at the latest.

The account owner’s credit card will be charged automatically when a subscription is renewed. All payments are non-refundable, even when the user has canceled the subscription. The user can change his subscription at any time.

When a Family account is established, a Family administrator will automatically be registered. The Family administrator is responsible for the Family subscription and its members.

The Family administrator does not have access to data stored in other members’ accounts unless it is shared with the administrator.

Each member can only access their own files unless other members have shared their files. The members are free to share data and files with each other.

The Family administrator may at any time upgrade (increase the storage capacity or the number of members) or downgrade (reduce storage capacity or number of members) the account or change the subscription period. The Family administrator may at any time terminate the Family account. Upon termination of the account, all stored data will be deleted 90 days after the subscription expires. All members in a Family account must have the same residential address. Each member must confirm this upon registration.

5. Business Account A business, organization, or individual can create a Business account. When a Business account is established, a Business account administrator will be created automatically. The Business account administrator is responsible for adding and maintaining the Business account and the Business account members. For Business Accounts, special terms apply, see section 13.
6. Licence to use the Service When a user has subscribed to an account in accordance with the license terms and Galcomate’s instructions, Galcomate provides the user the right to utilize the Service.

The user shall only use the Service within the purpose and with the limitations and instructions provided by Galcomate.

Galcomate grants you a non-exclusive, non-transferable license to install and use the Service within the given purpose. The license cannot be forwarded to others or in any other way be made available for others, other than what is stated in this agreement. Certain third-party code may be provided with the Service and is governed by the accompanying third-party’s licenses.

The Service and its structure, organization, source code, and documentation contain trade secrets. Galcomate is the sole owner of the Service and the software utilized to provide the Service and all the related documentation.

The Service allows the user to share, send, and exchange digital content with other people. The user must have all necessary rights to distribute this digital content. By using the Service, you acknowledge that Galcomate has no control over any digital content sent through or used with the Service, and Galcomate cannot be held responsible or liable in any way neither for the use, content, or storage of the said digital content. Galcomate reserves the right, in its sole discretion, to remove content or take any action deemed necessary relating to content that is in violation of applicable laws. Galcomate reserves the right to conduct virus checks and may block certain files from being uploaded.

The User may not make commercial use of the Service, including but not limited to selling or distributing the Software or Service to any third party.

7. Upgrade and downgrade You can upgrade from a Free account to an Individual or a Family account by following Galcomate’s upgrade procedures. You can also downgrade an Individual and a Family account to a Free account.

Downgrading an account means changing from an Individual account or a Family account to a Free account. Before you can go through with a downgrade, you must delete files from your Individual account or a Family account so it does not contain more than 5 GB of stored data. For a Family account, all members must be deleted prior to downgrading to an Individual or Free account.

8. Renewals, cancellation and termination Subscriptions on Individual, Family, and Business accounts are automatically renewed when the current subscription period ends.

The User can cancel his subscription at any time. When a subscription is canceled, it means that it will not be renewed at the end of the subscription period.

After a subscription ends, Galcomate will terminate the account or downgrade the user’s Individual account to a Free account. If the Individual account contains more than 5 GB of storage, all files in the account will be deleted during this downgrade.

You can delete your account at any time. This can be done under Settings on the “Account and profile” page.

If the user has failed to pay fees or other sums owed to Galcomate, we have the right to terminate the account 90 days after the original payment was due.

Galcomate has the right to terminate the user’s account if the user acts in a manner that is not compliant with this agreement or instructions given by Galcomate.

We will delete user data no later than 90 days after the user account has been terminated.

9. Age limit The age limit for establishing a Free account, Individual or Family account is 13 years. Galcomate has the right to delete any information, including the user account and data if we learn that the user who established the account is under 13 years of age.

For a Family account, the Family administrator must be over the age of 13 years.

10. Changes in personal information The User shall notify Galcomate about changes in email address and payment information immediately by changing the account information under Settings. The user is solely responsible for any costs that may occur due to faulty or not updated user information.
11. Privacy and data collection Galcomate may collect and store non-personally identifiable information connected to the use of the Service. This includes statistics and performance metrics related to the software. This information is sent to Galcomate and may only be used by Galcomate according to our Privacy Policy.

If presented with a binding court order from a Norwegian Court, Galcomate will hand over personal user data to Norwegian authorities in accordance with the court order. Galcomate will notify the user of such events, to the extent permitted by Norwegian law.

12. Bonus Storage You can earn extra free storage (“Bonus Storage”) on your account. Bonus Storage is free storage that is added to your storage capacity for a limited time. Bonus Storage is only available for Free Accounts and Individual Accounts.

Galcomate reserves the right to cancel or modify the terms of Bonus Storage and withdraw any Bonus Storage given to Users for any reason at any time in its sole discretion.

13. Special terms for Business Accounts If you have a Business account, this section (“Special Terms for Business Accounts”) shall apply to your use of the Service.

A Business account is set up by a Business account administrator (“administrator”) who selects the Business subscription plan and adds Business account members (“members”) to the account and creates a separate account for each member. The administrator identifies members of the Business account by providing email addresses for each member. As an administrator, you are required to pay the fees for the use of your Business account by all members.

The administrator maintains exclusive control over the management of all the member accounts and ensures that all use of the Service is in accordance with this agreement and other instructions from Galcomate. It is the Administrator’s sole responsibility to ensure that the storage capacity for members is increased or decreased as necessary. It is also the Business account administrator’s sole responsibility to add or remove members as required.

Business accounts cannot earn Bonus storage.

The administrator cannot access data stored on member’s accounts unless they are shared with the Administrator. The Administrator has access to read activity logs for the Business Account, including Member activity, and can thus read file and folder names of uploaded files, and other account activity details.

Users can only access their own files. Files shared by the user can be accessed by other people. The user can access files shared with the user.

Business account subscriptions are automatically renewed monthly or yearly, depending on the Administrators’ choice.

The administrator can at any time upgrade (add storage or user licenses) or downgrade (remove storage or user licenses) or change the subscription period. Such changes will be valid from the end of the current subscription period. The Administrator can at any time terminate a Business account. When an account is terminated, all stored data will be deleted.

14. Requirements to use the Service To use the Service, you’ll need to have a compatible computer or mobile device with internet access. If you access the Service using a wireless connection, increased charges from your wireless carrier may occur. You are responsible for paying all wireless charges and other third-party services you use to access the Service.

The user is responsible for remembering and keeping passwords secure. The user is solely responsible and liable for any activity that occurs under his/her username. If the user loses the password for the user’s account, the user may not be able to access his/her data. The user’s username and password are personal and may not be shared with any third party. If users become aware of any abuse of their account, they must notify Galcomate immediately.

15. Fair and acceptable use All use of the Galcomate products and services shall be in accordance with the principles and objectives outlined in this agreement and in accordance with applicable statutory laws and regulations.

Galcomate may establish or amend general operating practices to ensure the availability of the Service and to prevent abuse. As a part of these practices, we reserve the right to monitor our systems to identify excessive consumption of storage and network resources and to take such technical and other actions as we deem appropriate. Limitations on bandwidth and the number of API calls may occur.

The subscription Galcomate Personal, with unlimited storage space, was created to provide customer predictability. Unlimited refers to available storage space. If the storage space exceeds 5 TB on a Personal subscription, the upload speed will be reduced.

Users with an Individual or Family account may use the Service for normal non-commercial purposes. We reserve the right to limit excessive use and abuse of the Service. If a user’s total storage and network usage greatly exceed the normal usage of an average Galcomate user and/or indicate that the Service is being used for other than normal individual and non-commercial use, this may be deemed as abuse of the Service.

In these above-mentioned cases, we reserve the right to offer an alternative Galcomate subscription, cancel the subscription, or in some cases delete the user account and/or user data. The user will be contacted by us with a suggested solution or notice of action in such events.

Users may not resell accounts or any account features. The User cannot share his password with a third party and must store this in a safe manner. It is a breach of this agreement to use Galcomate Products or Services for any illegal and/or unlawful purposes. You may not store or distribute data on the Service that in any way violates Norwegian law and regulations, including privacy or copyright laws. This includes child pornography, pirated material, and/or other illegal or copyrighted material.

User accounts that store and/or share illegal or copyrighted material on the Service will be terminated.

Galcomate reserves the right to block access and deny use of the Service, delete user data, and/or terminate the user account and its content if the user in Galcomate’s sole discretion violates this agreement.

Storage and/or distribution of data in violation of Norwegian law may be reported to the proper authorities.

16. Limitation of liability and disclaimer of warranty Galcomate is under no circumstances responsible for any damage, cost, or loss relating to the use of the Service. This also applies to the loss of data stored in the Service and consequences of data loss. Galcomate cannot be held responsible even though Galcomate has been advised of the danger of loss.

Galcomate’s total liability for any form of damage, cost, or loss related to the Service and these license terms is in any event limited to an amount corresponding to what has been paid for that account in the last 12 months before the claim arose.

Galcomate nevertheless has no liability for indirect loss or consequential damages of any kind.

17. Marketing and communication Galcomate will only send information about news, products, and services in channels such as email and SMS if the user gives consent. The user can withdraw such consent at any time.
18. Changes to the Service and Terms and Conditions Galcomate reserves the right to modify the Terms and Conditions of the agreement with 30 (thirty) days’ notice. Galcomate also reserves the right to cancel, modify, suspend, or terminate the Service, fully or in part after having notified the User at least 30 (thirty) days preceding the cancellation of Service. Galcomate reserves the right to change the prices of recurring subscriptions. Changes will take effect 30 (thirty) days after notification. All notifications of the above-mentioned changes will be sent to the user via email.
19. Right to cancel The user has a period of 14 (fourteen) days after purchasing the Service to exercise the right to cancel without any penalty and without cause. The right to cancel is only available for Individual accounts.
20. Miscellaneous Galcomate reserves the right to transfer this agreement to a third party. Galcomate will give users notification of such change. The user will be notified 3 (three) days in advance via email.
21. Legal Jurisdiction This Agreement is governed by and construed in accordance with the laws of Norway. For any legal disputes arising out of this Agreement, jurisdiction falls to the Court of Oslo, Norway.
22. Customer support For questions about the service, please contact customer support via email at [email protected]. Galcomate will try to answer all requests within a reasonable time frame.
23. Contact Information Email: [email protected]